We will accept the exchange once this listing is purchased and then the original ring is sent back to us with a tracking number. Once we receive the ring, we will begin making a new one and send it out as soon as possible.
640 South Hill Street
Los Angeles, CA 90014
All rings come with Lifetime Warranty!
*Warranty covers: Broken or cracked ring for any reason, any casting defect and any sizing issue on non engraved rings.
Buyer is fully responsible for shipping and insurance costs back to our return/repair center.
All of our rings are Comfort and Smooth fit. Because of this, our sizes might run slightly bigger than standard ring sizes. If you were sized with a standard ring sizer and not a comfort fit band, please consider purchasing a half size smaller than the size you are.
We also recommend trying on the ring first before having it engraved. Once we confirm the ring and size are perfect, we will gladly take the ring back and have it engraved for you free of charge.
All of our rings are lightly stamped TUNGSTEN CARBIDE for authenticity. These are original and genuine Tungsten products. All of our Tungsten Rings are Cobalt free.
* Our colored Tungsten rings are electronically plated and will NEVER peel or chip off. Our rings also DO NOT contain any real Gold or Silver. The phrase "Yellow Gold" "Rose Gold" and "Silver" are just used to describe the color of the ring. The color of the Tungsten matches the color of real Rose and Yellow gold perfectly. No plating is permanent and may wear over time. Since the rings are not real gold or silver, the natural color of the Tungsten may show over time.
***There is NO CHARGE for an exchange in size or a returned item for the first time. If for any reason you need to exchange the item for a different size more than once, a $20 fee will be charged.***
***Coupon codes CAN NOT be used on exchanges. If it is used, we will refund you the lower dollar amount***
***If for any reason you need to ship an item back to us, a tracking number is REQUIRED for all return and exchange orders. Refunds WILL NOT be issued until we receive the item back with proper tracking information***
***If an engraved ring needs to be exchanged for a different size, we charge $50 to remake the ring with engraving. All engraved rings are final sale.***
FREE LASER ENGRAVING ON ALL TUNGSTEN RINGS!
All engravings are done on the INSIDE of the ring unless specified otherwise.
Outside engraving is possible upon request. Not all rings can be engraved on the outside.
After you have chosen a ring size above, please let us know if you'd like to have your ring engraved. If you select No, you can continue with the checkout process and your ring will not be engraved. If you select Yes, please choose the font style you'd like and then let us know what youd like your custom engraving to say.
If you would like your ring engraved, but are unsure of your ring size, we will gladly send out a non-engraved ring to you. Once you confirm that the size is correct, you can send the ring back and have it engraved at no cost.
Here is a list of the fonts we offer for our engravings: